Welcome to SupportRoom from Hiscox2022-12-13T16:01:21+00:00

All-in-one holistic support for your employees

Mental, legal, financial, physical and nutritional support

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How SupportRoom works

Brief assessment

Answer a few questions about your preferences.

Pick your professional

Select from a list of recommendations.

Get started

Begin the journey towards a happier you.

Get Started

Workplace on-demand support

Workplace Support

If you want to start your journey in a gentler way, you can choose to connect with a therapist, coach or mentor by chat or voice notes.  Familiarise and build a long- standing relationship with your dedicated therapist, coach, or mentor. And express your emotions and let them help you improve your performance, and growth in all areas of your life.

Video Therapy

Online Video Therapy, coaching or mentoring is a highly popular option that resembles an in-person session. Once you connect to your professional, just start discussing the most pressing issues in your own time. Your therapist, coach or mentor will be there to guide you, listen to you, and support you in finding solutions that will improve your wellness, performance, and growth.

Wellbeing MoodBox

SupportRoom brings clarity on the state of your mental health, performance and growth. Through our Wellbeing MoodBox Meter, both you and your therapist, coach or mentor can look at current and past insights to see how far you have come. The insights never lie – so use this feature to monitor your progress and reap the rewards of your work.

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Wellness Centre

Self-help is an integral part of supporting your own wellness, performance and growth– hence is the Wellbeing Resource Centre contains hundreds of articles, exercise and coaching videos, podcasts, calming music, and other resources to help you help yourself. Use the resources to make improves in your work and personal life.

Journaling

A mental health tool backed by science, journaling helps you get your worries out of your mind. Use this in-app built feature to better cope with negative thoughts.

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Microsoft Teams & Slack

Staying connected to your therapist, coach or mentor is crucial for workplace mental wellbeing, performance, and growth. Integrate with Microsoft Teams or Slack and receive effortless support. It’s that easy.

Support Room Features - Teams and Slack integration

Financial, Legal & Physical

We help you improve all aspects of your life – financial, legal, physical health, and nutrition. Mental health is about all these!

Languages

SupportRoom has now integrated 5 new languages, mainly Arabic, French, German, Greek and Serbian. Additionally, our professionals speak over 11 languages. Our platform is an extension of the workforce and HR team. Within our clinic we have different cultures, ethnicities, and backgrounds

Support Room Video Chat iPhone image screenshot

Benefits of SupportRoom

  • On-demand support

  • Dedicated professional for each employee

  • Unlimited messaging, voice notes and video messaging in app

  • Access to 30 min 121 video sessions

  • Self-help tools
  • Health Insights meter that monitor your health

  • 100’s of wellbeing resources, podcasts, articles, exercise videos & meditation journal

  • Access to legal, financial, nutritional and physical library

  • Monthly webinars

  • Dedicated account manager

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Track data from your Leader Analytic Platform

Making assumptions about your employees’ wellness, performance and growth is ineffective and risky. Not only does it not get you results, but it can slow down the productivity and wellbeing in your workplace.

Our Leader Analytics Platform provides anonymous insights on key issues affecting your workplace at a micro level. You can track your employees’ wellbeing, performance and growth in real time and benchmark insights based micro audiences such as demographics, gender, and ethnicity, departments, countries and cultures.

No more biased assumptions and guesses. Drive change in your workplace based on insights that can transform the wellness, performance and growth of your workforce.

No, you will not. These are strictly confidential between the employee and their assigned therapist.

The information updates in real-time!

Start by looking at the leading issues and our text analytics. Both these insights will give you insights into issues that you can begin to address right away.

The leaders analytics platform gives you access to a clinical director. Book a session, the team can start working with you to help you to get started and take the first steps towards creating your people strategy.

Our data consultants have access to this information to help you make the most of the data and how to analyse it to improve your wellbeing strategy.

100%. SupportRoom provides data consultancy as part of our Additional Services. Our clinical directors are video call away and they’re dedicated to helping you deliver success. This will help you understand the data and how to apply it to improve your workplace wellbeing.

Tackle workplace stress

Mental health, performance and growth interventions are difficult to apply when you don’t know what you’re meant to fix.

At SupportRoom we use the technology, micro analytics, employee engagement, self-help tools and ongoing guidance from our clinical directors to help you deliver targeted mental health, performance and growth support.

We are here throughout your company’s journey to an improved wellbeing.

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SupportRoom, a platform that makes a real difference

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Employee experience rating 9.3
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15 x more engagement Vs traditional support services
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Supporting 2000+ employees per month
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Accredited therapists

See for yourself how SupportRoom transforms the dynamics of your workplace

Get Started

Get started today with SupportRoom

Startup Package

1-5 employees

One 30 min videos session per employee per month

£20 per employee, per month

  • Unlimited messaging, voice notes and video messaging

  • One 30 minute, 121 video session per employee, per month

  • Dedicated therapist, coach or mentor per employee

  • Journaling

  • Employee wellbeing insights

  • Employee journey tracker

  • 100’s of articles, exercise videos, podcasts and calming music

  • Financial, legal, nutritional and physical libraries

  • Heartbeat Insights – Unlimited holistic survey and analytics

  • Monthly wellness report

  • Monthly wellness webinar

  • Dedicated account manager

Pro Package

6- 12 employees

One 30 min videos session per employee per month

£18 per employee, per month

  • Unlimited messaging, voice notes and video messaging

  • One 30 minute, 121 video session per employee, per month

  • Dedicated therapist, coach or mentor per employee

  • Journaling
  • Employee wellbeing tracker
  • 100’s of articles, exercise videos, podcasts and calming music

  • Financial, legal, nutritional and physical libraries

  • Heartbeat Insights – Unlimited holistic survey and analytics

  • Monthly wellness report

  • Microsoft Teams integration

  • Monthly wellness webinar

  • Dedicated account manager

Premium Package

12+ employees

One 30 min videos session per employee per month

£15 per employee, per month

  • Unlimited messaging, voice notes and video messaging

  • One 30 minute, 121 video sessions per employee
  • Dedicated therapist, coach or mentor per employee

  • Journaling
  • Employee wellbeing insights

  • Employee journey tracker         

  • 100’s of articles, exercise videos, podcasts and calming music

  • Financial, legal, nutritional and physical libraries

  • Heartbeat Insights – Unlimited holistic survey and analytics

  • Microsoft Teams integration

  • Monthly Webinars

  • Dedicated account management

Sign Up
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Area Director | Social at Meltwater
13 December 2022
5

‘’SupportRoom is a ground-breaking positive disruptor in the industry, helping businesses put employee welfare at the top of the agenda. They’re stripping away the common barriers of accessibility and confidentiality, and putting ease of use at the forefront of the experience.’’

Frequently asked questions

Are Support Room therapists licensed?2022-06-06T15:12:09+01:00

At Support Room we have an extensive, nationwide network of licensed therapists. We do not use interns or therapists who are not fully licensed and still under supervision. All of our therapists have over 3,000 hours of clinical experience.

Support Room therapists have additional training in specific approaches to therapy which include Cognitive Behavioral Therapy, Existential-Humanistic, Dialectical Behavioral Therapy, Psychodynamic, Mindfulness and more.

We also have a Board of Advisors who include prominent professionals that are experts in the healthcare space and help ensure that our service is effective.

Which conditions can SupportRoom help with?2022-03-24T09:33:46+00:00

SupportRoom’s therapists are professionals, with years of experience in a range of therapeutic approaches.

We provide on-demand & on-going support for a wide range of mental health conditions, including

  • Anxiety
  • Addiction
  • Depression
  • Eating Disorders
  • PTSD (Post Traumatic Stress Disorder)

Click here for the full list of conditions we support. If you’re unsure, contact us and we’ll get back to you with advice.

Will I choose my therapist myself?2022-03-24T09:43:04+00:00

Our unique matching process is what makes SupportRoom such a successful platform for our users.

You’ll complete a questionnaire after you’ve signed up that helps us understand your needs; we use this questionnaire to find the most appropriate therapist for you.

We’re careful to find the best match – it’s different from merely picking someone out of a directory.

We understand that the client-therapist relationship is significant, so this matching process is a service we are proud to provide at SupportRoom.

Your therapist is dedicated to you.

Will I always have the same therapist?2022-03-24T09:43:46+00:00

Yes.

Your therapist will work with you throughout your entire SupportRoom journey.

However, you can change your therapists at any time if you choose.

Can I change therapist?2022-01-27T12:46:36+00:00

Because we want you to experience the full therapeutic benefit, we ask you to give your current therapist a chance as it may take some time to get to know him or her. But occasionally, it can happen that someone feels their therapist is not a good fit and we want to make sure that you get the best possible care. Clients can change their therapist twice per month.

Can I use SupportRoom from any location in the world?2022-03-24T09:34:29+00:00

SupportRoom is available from anywhere with an internet connection: Using WiFi or through your mobile phone data connection.

As long as you can get a signal, you can receive support.

How much does therapy cost for individuals?2022-01-07T15:06:10+00:00

SupportRoom starts from £1.50 per day. Unlimited therapy at your fingertips. Subscriptions are charged weekly or monthly. Select a package that works for you.

What happens to personal data?2022-01-07T15:06:02+00:00

SupportRoom takes data privacy seriously. We never sell any data, we never share personal user information with their employer, and all data is aggregated and anonymised. Read our terms of use and privacy policy for more information.

Can I cancel my subscription?2022-03-24T09:30:54+00:00

If you no longer want to continue, you can easily cancel at any time through your account settings. Once you cancel, your account will be marked to not renew. If you cancel before your plan expires, you will still have the remaining time you’ve already paid for.

SupportRoom recent articles

If you’re experiencing a mental health crisis or are at risk of harming yourself or others, please call 111, speak to your GP or the Samaritans on 116 123, or text Shout on 85258.

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