Our Story

I started to research the way people receive mental health support in the UK, and I was shocked at what I discovered.

According to Mind, only 1 in 8 people with severe mental health conditions are receiving treatment.

– Ash Vipani, CEO of Support Room

One of those seven people not receiving treatment was my relative. I want this to change.

And this is why I gathered a group of tech experts and qualified therapists early in 2020 to discuss how we might provide an ongoing, always-on platform for people who need help: 24/7, 365 days a year; using the technology already in their pocket.

Mental health services are failing the majority of the people who need therapeutic support. For everyone else, there’s SupportRoom.

Support Room Video Chat iPhone image screenshot

Therapy in your Pocket: 

24/7, 365 days a year

Developed throughout 2020, SupportRoom is a network of experienced, licensed therapists; ready to listen and help.

Accessed through your smartphone, tablet, or desktop computer, our innovative platform connects you with confidential therapy sessions through face-to-face video calling or voice-and-text messaging.

Online Therapy directory member

“People are suffering needlessly: living half-lives with mental health conditions when, often, all they need is to talk to someone who understands; without fear of judgement or ridicule. That’s why I set up SupportRoom.”

AshAsh Vipani, CEO

“I would absolutely recommend support room to my own loved ones. A unique and innovative way to bring quality mental health support, primarily through messaging therapy, into the hands of those that need it, when they need it.”

Support Room headshot DrKaananDr. Kaanan Butor-Bhavsar, Licensed therapist

“My experience with SupportRoom has been nothing but excellent through the whole process. I love the concept and accessibility it has, not only for myself as a therapist but also for those in need of immediate attention. I am proud and grateful to be an Ambassador for SupportRoom and look forward to the journey ahead.”

Support Room headshot AdamAdam Claxton, Licensed therapist

“Sharing your thoughts and feelings is important for your mental health and at  SupportRoom we have made this easy and accessible. SupportRoom allows you to connect at your convenience to help make you feel better today.”

Asma Support Room headshotAsma Ahmed, Licensed therapist

“Using SupportRoom is simple and is so easy to access when it suits you. I like the way my availability is shown and the choice on how an individual wants to talk to me is given to them. I feel this is key to getting the support how you want and when you need it.”

Support Room headshot ClaireClaire Pyer, Licensed therapist

Board & Advisors

Ash Vipani

ASH VIPANI

CEO & Founder

DEEPAK

DEEPAK

Co-founder & Commercial Advisor

BIMAL SHAH

BIMAL SHAH

Chief Technology Officer

Bob Rehill

BOB REHILL

Partnership, HR & Healthcare Tech Advisor

BRUCE BOWER

BRUCE BOWER

Chief Financial Officer

CLAUDE SPRINGER

CLAUDE SPRINGER

Ambassador and Sales & Operations Advisor

Tech Team

TRISTAN PULFORD

TRISTAN PULFORD

Head of Technology

Clinical Team

Dr. PANAGIOTIS KARAGIANNIS BSc, MAPPCP, DPsych

HCPC Registered Counselling Psychologist & Clinical Director

DR. KAANAN BUTOR-BHAVSAR

DR. KAANAN BUTOR-BHAVSAR

Lead Therapist Advisor

ASMA AHMAD

ASMA AHMAD

Therapist Advisor

MATTHEW KNIGHT

DR. MATTHEW KNIGHT

Clinical and Medical Advisor

Client Service Managers

SASHA HATTAR

Client Service Manager

SOPHIA ZSIS

Client Service Manager

Marketing

CHRISTOPHER DUBOIS

Lead Marketing Consultant

MEL MADIBA

Marketing Executive

Sales Team

RORY WILLIAMS

Account Executive

CARRICK KLOPPER

Account Executive

CARMYN BECKER

Account Executive

MANDY SHEMUVALULA

Account Executive

BHEKI MASABAH

Team Leader – SDR

MICHELLE THALANA

SDR

ALEX MARKOPOULOS

SDR

MACAYLA SOLOMONS

SDR

See for yourself how SupportRoom is to install, use, and reap the rewards of.

Book A Demo

What makes SupportRoom unique?

SupportRoom’s innovative platform has been developed with mobile-first technologies to broaden access for everybody. Using banking-grade encryption, client confidentiality and data protection are our prime priorities. We wanted to create a safe space; and we have.

Therapy woman relaxed work

Access and Flexibility

Every SupportRoom client connects to their chosen therapist in a way that’s most natural to them. Using their smartphone, tablet, laptop, or desktop computer, every client has full control over their therapy journey – starting when they need it the most; there until they don’t need it anymore.

Laptop therapy

Scale and Sustainability

Client subscriptions start at £8 per day for 24/7 coverage and support, with free services for people who aren’t ready to commit. Compare that to the average price of an in-person therapist: £55ph for a psychotherapist, £91ph for a psychologist, £45ph for a counsellor.

SupportRoom can offer such affordable services through scale. With hundreds of qualified therapists on our roster, we provide round-the-clock support for thousands of clients.

Laptop data

Disruptive

SupportRoom is here to disrupt traditional mental health services. By killing the wait and driving round-the-clock support to people in need, we believe we can help more people improve their lives for good while attracting the very best therapists and practitioners to our roster with the promise of as much work as they could possibly need.