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SupportRoom & Boots offer you flexible mental health support2022-04-22T13:20:08+00:00

Welcome to SupportRoom from Boots Health Hub

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On-demand therapy, just a click away.

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No appointment needed

We know – you’re waiting for many things already. Appointments, promotions, endless queues, traffic, and the list goes on. Yet, mental health should not be another thing on this list.

Your psychological health matters, and it should be given the paramount importance it deserves. With SupportRoom & Boots, your mental health is the first thing on our priorities list.

Simply go online at a time that suits you, answer a few questions, select a therapist who will be dedicated to you, and start your therapy journey.

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Removing barriers to therapy to improve your mental health

Each year in England, 1 in 4 people will experience a mental health problem.​​ The increasing rise of worldwide uncertainty leaves more people vulnerable to stress, depression, anxiety, and many other types of psychological distress.

Unfortunately, there is no definite shield against mental health problems. An even more worrying fact? Mental health problems represent the largest single cause of disability in the UK. There has never been a more crucial time to get mental health support.

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Meet with your online therapist from wherever you are

At SupportRoom, we believe that talking helps. And don’t take our word for it – talking therapy is shown by research as one of the most effective treatment options for mental health issues.

Sadly, many people still suffer in silence – but you don’t have to be one of them. With the mental health support we offer, there will always be a kind therapist waiting for you on the other side of your internet connection.

Get support when you most need it with SupportRoom.

Our friendly, experienced therapist team is just a few clicks away.

  • Individuals
  • Couples
  • Students
  • LGBT+
  • Business
  • Depression
  • Trauma
  • Eating disorders
  • Sleeping & anxiety
  • Anger
  • Grief
  • Addiction
  • Self-harm
  • OCD

  • Panic attacks

With SupportRoom & Boots, you can always prioritise your mental health

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How SupportRoom works

Brief assessment

Answer a few questions about your preferences.

Pick your therapist

Select from a list of recommendations.

Start therapy

Begin the journey towards a happier you.

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SupportRoom Packages

Standard

(Unlimited Messaging)

Get 7 days of free access upon registration

£40 per Month

  • Unlimited messages and voice notes
  • Therapy Journey Tracker

  • Ongoing Support From A Therapist

  • Journal
  • Wellbeing Analytics Tracker
  • Wellbeing Resource Center

Premium

(Unlimited Messaging + Four Video Sessions)

Get 7 days of free access upon registration

£150 per Month

  • Unlimited messages and voice notes
  • Four Video Sessions: 30-minutes each

  • Therapy Journey Tracker

  • Ongoing Support From A Therapist

  • Journal
  • Wellbeing Analytics Tracker
  • Wellbeing Resource Center
Sign Up
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Benefits of SupportRoom

  • Support when you need it.​

  • A platform for everyone. Correspond through text, voice message, or live video.

  • Completely secure and totally confidential.

  • No waiting. No judgement. Real therapists.​​

  • Analytics to track your journey progression​​.​​

  • Ongoing support.​

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Ready to get started?

We offer comprehensive online mental health treatment options to meet all your needs.

  • Video

  • Messaging

  • Voice notes

  • Video

  • Messaging

  • Voice Notes

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Meet our network of internal therapists

Our network of providers covers a range of specialities to meet your specific needs. Get matched today.

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No more waiting lists

If mental health issues are affecting your quality of life – or if you simply want to improve your mental wellbeing – there is no reason to wait.

Life is always busy. There will always be new commitments and urgent matters. But your mental health is a top priority, and SupportRoom knows it very well.

Whether you’re at work, at home or on the move – your SupportRoom therapist is just a click away. Spare yourself the hassle of attending in-person sessions or being put on endless waiting lists.

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Frequently asked questions

Which conditions can SupportRoom help with?2022-03-24T09:33:46+00:00

SupportRoom’s therapists are professionals, with years of experience in a range of therapeutic approaches.

We provide on-demand & on-going support for a wide range of mental health conditions, including

  • Anxiety
  • Addiction
  • Depression
  • Eating Disorders
  • PTSD (Post Traumatic Stress Disorder)

Click here for the full list of conditions we support. If you’re unsure, contact us and we’ll get back to you with advice.

Will I choose my therapist myself?2022-03-24T09:43:04+00:00

Our unique matching process is what makes SupportRoom such a successful platform for our users.

You’ll complete a questionnaire after you’ve signed up that helps us understand your needs; we use this questionnaire to find the most appropriate therapist for you.

We’re careful to find the best match – it’s different from merely picking someone out of a directory.

We understand that the client-therapist relationship is significant, so this matching process is a service we are proud to provide at SupportRoom.

Your therapist is dedicated to you.

Will I always have the same therapist?2022-03-24T09:43:46+00:00

Yes.

Your therapist will work with you throughout your entire SupportRoom journey.

However, you can change your therapists at any time if you choose.

Can I change therapist?2022-01-27T12:46:36+00:00

Because we want you to experience the full therapeutic benefit, we ask you to give your current therapist a chance as it may take some time to get to know him or her. But occasionally, it can happen that someone feels their therapist is not a good fit and we want to make sure that you get the best possible care. Clients can change their therapist twice per month.

Can I use SupportRoom from any location in the world?2022-03-24T09:34:29+00:00

SupportRoom is available from anywhere with an internet connection: Using WiFi or through your mobile phone data connection.

As long as you can get a signal, you can receive support.

How much does therapy cost for individuals?2022-01-07T15:06:10+00:00

SupportRoom starts from £1.50 per day. Unlimited therapy at your fingertips. Subscriptions are charged weekly or monthly. Select a package that works for you.

What happens to personal data?2022-01-07T15:06:02+00:00

SupportRoom takes data privacy seriously. We never sell any data, we never share personal user information with their employer, and all data is aggregated and anonymised. Read our terms of use and privacy policy for more information.

Can I cancel my subscription?2022-03-24T09:30:54+00:00

If you no longer want to continue, you can easily cancel at any time through your account settings. Once you cancel, your account will be marked to not renew. If you cancel before your plan expires, you will still have the remaining time you’ve already paid for.

Are Support Room therapists licensed?2022-01-07T15:05:50+00:00

At Support Room we have an extensive, nationwide network of licensed therapists. We do not use interns or therapists who are not fully licensed and still under supervision. All of our therapists have over 3,000 hours of clinical experience.

Support Room therapists have additional training in specific approaches to therapy which include Cognitive Behavioral Therapy, Existential-Humanistic, Dialectical Behavioral Therapy, Psychodynamic, Mindfulness and more.

We also have a Board of Advisors who include prominent professionals that are experts in the healthcare space and help ensure that our service is effective.

If you’re experiencing a mental health crisis or are at risk of harming yourself or others, please call 111, speak to your GP or the Samaritans on 116 123, or text Shout on 85258.

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