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Client Registration

Client Registration2021-12-07T10:35:23+00:00

Our platform is now live

Are you interested in joining our online mental health platform?

If you’re interested in speaking to an online therapist, and using our online mental health platform, you can register yourself as a future client right now and we’ll notify you when we’re ready to get you matched to a therapist.

FAQs

What is SupportRoom workplace solution?2021-12-10T15:42:11+00:00

Workplace on-demand therapy powered AI data insights for leaders

“Communicate with a therapist in the moment with SupportRoom”

  • In-app messaging
    Unlimited messaging access from any device
  • Voice Notes
    Record and send, let your therapist know how you are feeling in any given moment
  • Video
    Private video calls improve understanding between therapist and patient

All our therapists are qualified & offer confidential, convenient online therapy.

Two vital areas for mental health include mood and cognitive function. Employees can manually input and analyse trends on their own mental health progress .

Our Employee support Platform allows employees to receive on-demand support from any device. No more waiting, employees get support when they need it most.

Employee and clinical anonymised data is aggregated to present organisations with leading trends that are impacting the workforce’s physical, mental health and wellbeing.

Management teams can analyse trends that are impacting employee mental health by department gender, and ethnicity.

Build surveys within SupportRoom for your department or for the workforce, collect data-powered insights as employees complete their surveys. Correlate employee, clinical data from our professionals with survey insights to build a successful wellbeing strategy.

“Transform the wellbeing of your workforce with SupportRoom”

Which conditions can SupportRoom help with?2022-03-24T09:35:43+00:00

SupportRoom’s therapists are professionals, with years of experience in a range of therapeutic approaches.

We provide on-demand & on-going support for a wide range of mental health conditions, including

  • Anxiety
  • Addiction
  • Depression
  • Eating Disorders
  • PTSD (Post Traumatic Stress Disorder)

Click here for the full list of conditions we support. If you’re unsure, contact us and we’ll get back to you with advice.

Do you offer individuals a free trial?2021-12-10T15:42:11+00:00

Yes.

SupportRoom provides immediate support for anyone who needs our help.

Complete a simple questionnaire so that we understand your needs beforehand, and we’ll connect you to the most appropriate therapist.

You will receive one week of free mental health support.

What happens for individuals during the 1 week free trial?2021-12-10T15:42:11+00:00

After you’ve created an account, we’ll ask you some questions that help us understand the type of help you need. We’ll give you a list of options to choose from that describes your mental health condition. Don’t worry if there’s no exact fit – just go with the nearest on the list.

We’ll use your answers to pair you up with the most appropriate therapist to support your needs. Once we’ve paired you up, your therapist will ask you some questions designed to make you think about how, why, and when you’re struggling.

If you’re happy with the therapist, you can start your therapy journey.

After one week, you can subscribe to one of our affordable subscriptions to receive unlimited messaging support. You can also choose to select a package that includes video support.

Will I choose my therapist myself?2021-12-10T15:42:11+00:00

Our unique matching process is what makes SupportRoom such a successful platform for our users.

You’ll complete a questionnaire after you’ve signed up that helps us understand your needs; we use this questionnaire to find the most appropriate therapist for you.

We’re careful to find the best match – it’s different from merely picking someone out of a directory.

We understand that the client-therapist relationship is significant, so this matching process is a service we are proud to provide at SupportRoom.

Your therapist is dedicated to you.

Will I always have the same therapist?2021-12-10T15:42:11+00:00

Yes.

Your therapist will work with you throughout your entire SupportRoom journey.

However, you can change your therapists at any time if you choose.

Can i change therapist?2021-12-10T15:42:11+00:00

Because we want you to experience the full therapeutic benefit, we ask you to give your current therapist a chance as it may take some time to get to know him or her. But occasionally, it can happen that someone feels their therapist is not a good fit and we want to make sure that you get the best possible care. Clients can change their therapist twice per month.

Can I use SupportRoom from any location in the world?2022-03-24T09:43:32+00:00

SupportRoom is available from anywhere with an internet connection: Using WiFi or through your mobile phone data connection.

As long as you can get a signal, you can receive support.

How much does therapy cost for individuals?2022-03-24T09:44:23+00:00

SupportRoom starts from £1.50 per day. Unlimited therapy at your fingertips. Subscriptions are charged weekly or monthly. Select a package that works for you.

What can we expect to see in terms of engagement?2021-12-10T15:42:11+00:00

Our members have 5x the engagement of standard workplace health programmes. The combination of personalised on-boarding + services, such workshops, webinars for every organisation and the positive progression that users see results in rapid engagement with our platform.

What happens to personal data?2022-03-24T09:37:23+00:00

SupportRoom takes data privacy seriously. We never sell any data, we never share personal user information with their employer, and all data is aggregated and anonymised. Read our terms of use and privacy policy for more information.

How does SupportRoom workplace solution pricing & payment work?2021-12-10T15:42:10+00:00

Our platform comes in two packages: Enterprise 300 employees & SME. These packages differ in terms of price and the features available. Payment is worked out on a price per employee basis, and fees are paid annually in advance. Book a demo and one of our SupportRoom team members can run you through all of this, and find the option that’s right for you.

Can I cancel my subscription?2021-12-10T15:42:10+00:00

If you no longer want to continue, you can easily cancel at any time through your account settings. Once you cancel, your account will be marked to not renew. If you cancel before your plan expires, you will still have the remaining time you’ve already paid for.

Are Support Room therapists licensed?2022-06-06T15:12:09+01:00

At Support Room we have an extensive, nationwide network of licensed therapists. We do not use interns or therapists who are not fully licensed and still under supervision. All of our therapists have over 3,000 hours of clinical experience.

Support Room therapists have additional training in specific approaches to therapy which include Cognitive Behavioral Therapy, Existential-Humanistic, Dialectical Behavioral Therapy, Psychodynamic, Mindfulness and more.

We also have a Board of Advisors who include prominent professionals that are experts in the healthcare space and help ensure that our service is effective.

Free Support2021-12-10T15:42:10+00:00

SupportRoom provides clients with 20 mins of immediate support. Speak with a qualified therapist today.

What qualifications do I need to register as a therapist listed with SupportRoom?2022-03-17T15:17:00+00:00

We require all therapists to have at least 6 months post qualification clinical experience working as a therapist.

We are happy to register therapists with the following professional qualifications, registrations and accreditations:

  • BABCP, BACP, COSRT accreditation.
  • BPS Chartership (with HCPC registration for protected titles).
  • BACP/BPC/HCPC/NCS/UKCP Registration

We ask all therapists to email us original copies of the following documents:

  • Professional training certificates. e.g. BABCP accreditation (Full or provisional)
  • A current DBS (Disclosure & Barring Service) or CRB check
  • Current Professional indemnity insurance certificate (minimum coverage £3 million)
  • Photo Identification: Copy of passport or photo driving licence, scanned or a clear photo
  • A profile picture and words for profile page
  • All therapists need to read and agreed to our Terms & Conditions for Therapists.

Contact us at [email protected]

How are therapists verified?2021-12-10T15:43:10+00:00

We ensure that every therapist is fully licensed / registered / accredited and in good standing. Therapists who apply are required to provide photo identification, full qualification documentation and further clinical certificates, and written references from other registered practitioners who have worked with them. We then cross-check their registration information with their registering organisation. All therapists are also asked to provide an up-to-date DBS (Disclosure & Barring Service) certificate.

What are the rules regarding treating people abroad?2021-12-10T15:43:27+00:00

There is yet no specific guidelines in the UK on this. BABCP state “It is important that you feel satisfied that you can meet the general guidelines for ethical and best practice even whilst practising remotely. In particular, it is important to consider issues of risk which may arise if you are providing therapy to someone in a country where you don’t know how the healthcare system works or are unable to liaise effectively, e.g. with their GP if necessary.”

Risk needs to be assessed at the initial consultation, assessment and intermittently throughout treatment. If you feel someone is not appropriate for an online format of therapy, you must communicate this with the client and SupportRoom will support your clinical decision on this.

Is patient progress slower in online therapy?2021-12-10T15:43:42+00:00

No! A whole host of studies are demonstrating that messaging therapy can be as effective as traditional therapy for the treatment of the most common emotional and behavioral health issues such as depression, anxiety, substance abuse, stress, PTSD and more.

What is generalised anxiety disorder?2021-12-16T12:43:48+00:00

Generalised Anxiety disorder or GAD is described as having constant and disproportionate feelings of worry. In most cases, those with GAD find difficulty in controlling their internal worry. Through heavy anticipation and having heavy concerns about health, money, work, family and any and all life issues.

Can therapy cure anxiety?2021-12-16T12:44:09+00:00

Anxiety cannot be cured as it is part of one’s own genetic makeup, BUT it can be treated. One form of therapy known as cognitive-behavioural therapy is shown to have been highly effective for treating anxiety disorders. There are many other types of psychotherapy used to treat anxiety that have been proven to be effective.

Anxiety – How we can help?2022-03-10T16:00:01+00:00

Our qualified therapists deal with all forms of anxiety including generalised anxiety, panic disorder, social anxiety, and phobias. Untreated, long-term anxiety can form into physical symptoms such as increased heart rate and uncontrolled breathing, commonly known as panic-attacks. SupportRoom therapy sessions are non-intrusive and can be booked to fit any schedule.

When to do couples therapy?2021-12-16T13:13:33+00:00

The usual signs of what constitutes when you should go to therapy are poor communication, similar arguments without resolution, feelings of boredom/numbness, and wanting to learn how to resolve conflict.

Do you provide LGBT couples counselling?2021-12-16T13:13:55+00:00

We provide couples therapy for any relationship. Couples therapy can be beneficial for any and every type of relationship such as same-sex and polygamous relationships.

Is depression counselling effective?2021-12-16T13:59:59+00:00

Everyone is different and we all respond to talking treatments in different ways. But there’s a good body of evidence that suggests that depression therapy does work. Research has found that 80-90% of people respond positively to depression counselling.

How does counselling help with depression?2021-12-16T14:02:43+00:00

Depression is a complex condition and everyone experiences it differently. Counselling offers an opportunity to explore the root causes of your depression and to face them in a safe environment with the support of a qualified therapist. Depression therapy can build your self-esteem, improve your social confidence, reduce anxiety, and strengthen your coping strategies.

Do I need counselling for depression?2021-12-16T14:02:59+00:00

When one experiences distress that interferes with everyday responsibilities of life, thinking about issues to the point when the thoughts make up the majority of each day, and avoidance can all be contributors for wanting to seek therapy.

Do you offer different types of depression therapy?2021-12-16T14:05:20+00:00

There are different types of depression and for each type there is a therapist that is highly trained. Online depression support offers therapeutic support from the comfort of your own home. Without having to leave your safe-haven, you will receive tailored counselling, unique to you.

Depression – How we can help?2022-03-10T15:59:46+00:00

How we can help Commonly, depression affects one in four adults in the UK*. It’s not unusual to feel a bit depressed from time to time. With SupportRoom, you could be on your way to understanding yourself that bit more. Our therapists are specialised in helping our patients achieve a better quality of life and patience with self, using techniques such as interpersonal therapy and CBT. Our online depression support sessions can be booked to fit any schedule. Once you set your ideal timeframes, your matched therapist will support you via text messages, videos and voicenotes, all through the SupportRoom platform!

Do you provide LGBT occupational therapy?2022-01-04T15:39:09+00:00

Yes, we do! We offer occupational therapy for those wanting to discuss matters such as sexual actions covering inner emotions, how to establish relationships, and expression of self. In sessions we cover therapeutic use within your daily activities.

What’s involved in counselling for the LGBT community?2022-01-04T15:39:29+00:00

This depends on an individual basis. However common issues to seek LGBT therapy are concerns related to mental health, issues with sexual orientation, and those who struggle to find therapists that cater to oneself.

LGBT – How we can help?2022-03-10T15:59:22+00:00

How we can help With SupportRoom LGBT therapy, we match you to the ideal therapist. Nothing is off limits with us, and you will get counselling with no judgement. How you’d like to receive therapy is up to you, we provide sessions in the form of text messages, voice notes and videos, all through our handy platform. Our online sessions are tailored and availability based on your provided schedule.

How does counselling help stress?2022-01-04T15:56:16+00:00

By working with our reputable therapists, you can understand and discover what causes your stress. Discussing and working together with a therapist to find specific solutions that will help relieve stress.

What is mindfulness-based stress reduction therapy?2022-01-04T15:56:37+00:00

Mindfulness-Based Stress Reduction or MBSR is a treatment that combines the healing effects of meditation and yoga. The aim is to address the unconscious triggers, stressful thoughts, and behaviours related to stress. This in turn could decrease stress and its effects.

What are the side effects of excessive stress?2022-01-04T15:56:54+00:00

Those with high stress can experience headaches, autoimmune disorders, digestive issues, general fatigue, mood changes and more.

If you are experiencing any symptoms of prolonged stress, stress therapy could be the option for you.

Stress – How we can help?2022-03-10T15:58:58+00:00

Untreated chronic stress can affect mental health and physical health over time. Fortunately, we can help manage your life and overall stress by providing you with counselling and therapy to help you accurately recognise your triggers, and control your responses. With our stress support service, you can treat the symptoms of stress and explore the roots of the problem. You’ll be matched to a professional that will provide counselling in the form of text messages, voice notes and videos, all within our handy platform. Your therapist will be available at a set time determined by you!

What is student counselling?2022-01-04T16:10:41+00:00

Student counselling can offer a vast array of benefits. By offering information, gyidance, advice, career and personal career advice to help you improve your academic progress and personal routine. With one-on-one sessions with a therapist, you can identify and find the actions and solutions that you need to take to better your situation.

Do you provide university student counselling?2022-01-04T16:10:58+00:00

Yes, we do! We provide student therapy for students of all kind. Our aim is to provide assistance to anyone studying. Our therapists are knowledgable about a wide range of troubles. We have the therapist unique to you.

Student Counseling – How we can help?2022-03-10T15:57:22+00:00

No one wrote a rule book for students to follow. Student therapy can help you to rekindle confidence in yourself and your school work. A healthy mind can produce a healthy life where all responsibilities are met without added pressure. Our online sessions are safe and open-minded to all issues you could be experiencing. The first step to gaining control of all of the unspoken responsibilities can be seeking online therapy with SupportRoom. You’ll be matched to a specialist who will be available at a time agreed between you both. Your therapist will then be in touch via text messages, voice notes and video message, with all back and forths being via the MySupportRoom platform.

How does online therapy work?2022-01-04T16:52:30+00:00
With our online therapy, we will assess your needs, ask straightforward questions, and find the route to happiness for you. You can find out more about our services and our therapies by clicking on any of our allotted therapy information pages.
Benefits of online counselling2022-01-04T16:52:43+00:00

By offering online services, we can provide therapy sessions to suit your needs and schedule.

What is acceptance & commitment therapy (ACT)?2022-01-05T15:48:37+00:00

Acceptance and commitment therapy is a form of clinical behavioural analysis that encourages people to not fight their thoughts and feelings, but embrace them instead. Acceptance and commitment therapy uses acceptance and mindfulness tactics to learn behaviour-change and commitment strategies all help to increase psychological tractability.

Is ACT effective for anxiety?2022-01-05T15:48:59+00:00

ACT therapy is effective to a vast variety of concerns. Acceptance and commitment therapy for generalised/social anxiety has been proven effective for anxiety. Similar to CBT, ACT therapy aids in anxiety treatment as well. ACT applied to anxiety allows for the acceptance of the triggers and symptoms associated with anxiety. For more information, please visit the CBT therapy page for a comprehensive clarification of CBT therapy in contrast to ACT therapy.

What are the steps to ACT therapy?2022-01-05T15:49:18+00:00

The main steps to ACT therapy are finding the cause(s), talking through the root problems, and finally accepting yourself. Similar to exercising the body exercising the mind should be of equal importance. No one was given a manual on how to manage reactions, emotions and feelings.

What’s the goal of ACT therapy?2022-01-05T15:49:39+00:00

ACT therapy dives into the negative emotions to find their root cause. With ACT therapy, instead of avoiding the negative thoughts and emotions, the qualified therapist will help guide through those negative feelings and emotions without fear. The ultimate goal is to gain the skills and find the solution to move past the negative to find the positive.

Online Acceptance & Commitment Therapy – How can we help?2022-03-10T15:57:44+00:00

Our platform offers a wide array of services for CAT therapy. You can use tools such as the online Journal to log your emotions and feelings and track your mood, as well as other useful tools. When you want to talk to a therapist, the online chat allows for messaging and voice notes for communicative ease. No appointments are necessary, scrapping traditional therapy, so practising your mental health can be a whole lot simpler.

What is Cognitive analytic therapy (CAT)?2022-01-05T15:59:18+00:00

By definition, cognitive analytic therapy is a collaborative programme to find key thoughts, feelings and actions to further make changes in the everyday habitual life. Our specific cognitive analytic therapy focuses on identifying current problems in terms of experiences from the past. By understanding the past in relation to the present issues faced, one can identify patterns in life that could hold someone back. Discovering choice and how to change thoughts and actions so that someone can make different decisions from their norm.

How is CAT therapy useful for anorexia?2022-01-05T15:59:52+00:00

CAT has been commonly used for most eating disorders. Cognitive analytical therapy for anorexia focuses on changing the perspective of someone. That changed perspective helps those with eating disorders find past effects that lead to the present moment. CAT therapy often helps those who favour their symptoms by creating a therapist-client relationship that allows for open discussion.

Who is Cognitive analytic therapy for?2022-01-05T16:00:13+00:00

CAT therapy is effective for many common problems that people face. For instance, common problems such as eating disorders or borderline personality disorder are reasons to seek out cognitive analytical therapy.

Cognitive analytic therapy – How can we help?2022-03-10T15:58:00+00:00

Our platform offers a wide array of services for CAT therapy. You can use tools such as the online Journal to log your emotions and feelings and track your mood, as well as other useful tools. When you want to talk to a therapist, the online chat allows for messaging and voice notes for communicative ease. No appointments are necessary, scrapping traditional therapy, so practising your mental health can be a whole lot simpler.

Who is Cognitive Behavioural therapy (CBT) for?2022-01-05T16:34:31+00:00

First, it is best to know what is CBT, to understand who CBT may help and how can it benefit someone. As cognitive behavioural therapy is a psychological treatment, it can tackle a wide range of problems. For example CBT is effective for those with problems such as marital issues, drug abuse, eating disorders, and common mental ailments. CBT therapy is effective for many issues because of its practical self-help strategies to challenge unhealthy thoughts.

Is CBT effective for anxiety?2022-01-05T16:35:09+00:00

Is CBT good for anxiety? Yes, CBT is an effective therapy for generalized anxiety disorder or GAD. For more information on GAD, please visit our therapies page for Anxiety Disorder. Cognitive behavioural therapy has been proven effective for those with anxiety and depression. There is no exact time for how long therapy will take to fully experience its effects, but the average time accounted for minimum 6 months of sessions. Here at SupportRoom however, we have no need for appointed sessions, so the recovery time is up to you and your involvement on the platform.

What can CBT help with?2022-01-05T16:35:32+00:00

CBT therapy is beneficial for many common life challenges such as reducing stress, mending complex relationships, and grief.

What’s the goal of CBT?2022-01-05T16:35:49+00:00

Cognitive behavioural therapy helps give people hope and relaxation to develop a more rational thought process. The ultimate goal is to learn the skills to understand a condition, understand the future, and reduce stress. For more information, read each goal set below.

CBT – How can we help?2022-03-10T15:56:17+00:00

We offer an in-app service for CBT therapy where you can partake in many activities to enrich your personal development. Use our Mood Box Tool to log and track your mood overtime. With this both you and your therapist can track progress and tailor therapy to help you get the most out of your sessions. All via text, video and voice note messages, accessible 24/7 via our platform.

What is compassion focused therapy or CFT Therapy?2022-01-05T16:45:30+00:00

Compassion focused therapy is a system of psychotherapy which combines techniques from cognitive behavioural therapy. For more information on cognitive behavioural therapy, visit the CBT therapy page. Compassion focused therapy or CFT helps people learn warmth and safeness in interactions with themselves and others. CFT therapy is especially effective for those with high levels of self-criticism, shame, and have low empathy and sympathy towards themselves and others.

How does compassion focused therapy help with eating disorders?2022-01-05T16:45:52+00:00

As compassion focused therapy relates to changing perspective and adding compassion to understand how actions can affect oneself and others, CFT therapy is known to be especially effective for eating disorders.

What’s the aim of CFT?2022-01-05T16:46:13+00:00

If you ever feel disheartened, shame, or self-critical, CFT compassion focused therapy could work for you. The aim is to encourage people to be compassionate in therapy; compassionate towards yourself and others. The ultimate goal is to find more compassion in everyday life.

CFT – How can we help?2022-03-10T15:56:35+00:00

Our SupportRoom platform not only offers compassion focused therapy, but many other programmes and services, such as virtual guided yoga classes and meditation videos to aid in your safety and relaxation. We also offer a Mood Box Tool to track your mood as you use the platform. After initial clarification and matching to a therapist, you then set a timeframe in which you’d like to receive support. You then stay in contact via in-app messaging and voice notes.

Who needs DBT therapy the most?2022-01-05T16:58:35+00:00

Commonly, DBT therapy has been highly effective for those who face anger, depression, anxiety, and frustration. This type of therapy is highly beneficial for those who continually experience intense negative emotions or those who have become vulnerable to a form of painful emotions caused by situations out of their control.

Is DBT effective for PTSD sufferers?2022-01-05T16:58:55+00:00

DBT therapy for PTSD is highly effective, in particular. As DBT therapy focuses on improving negative emotions, those who suffer from PTSD have found this form of therapy beneficial for them. Dialectical behavioural therapy aids in stabilisation, safety and learnt coping mechanisms. Trauma treatment is also another benefit of DBT therapy.

How long does DBT therapy last?2022-01-05T16:59:32+00:00

Effective DBT treatment lasts an average time of six months. The main goal is to reach goals of emotion regulation, distress tolerance, mindfulness, and interpersonal reflection. As DBT therapy is more intense, the length of treatment may vary depending on the individual.

What are the benefits to DBT?2022-01-05T16:59:57+00:00

The benefits of DBT therapy are a lifelong investment in one’s self. Our online DBT therapy helps to find ways to manage your emotions, regulate potentially harmful behaviours, and accept one’s self. Those who suffer from suicidal thoughts, depression, or PTSD have found this therapy highly effective.

DBT – How can we help?2022-03-10T15:56:49+00:00

We offer virtual therapy and the ability to track your success over time. You will be matched to one of our qualified therapists. No appointments are necessary and you can message and voice note your therapist when the time suits you. The hassle of going out of your way to receive health care is no longer necessary. A change to “regular” therapy as we know it!

What is DIT therapy?2022-01-06T14:01:42+00:00

Our online platform offers an in-app journal, a Mood Box tool, and tools to track your progression. There are no appointments to be made after matching with your therapist. You are free to message or voice note your personal therapist when you feel necessary, and your therapist will respond in the provided timeframe. That being said, your progress is up to you. A flexible therapy schedule to suit and support any lifestyle.

Who can benefit from DIT therapy?2022-01-06T14:02:06+00:00

Those who have showed psychodynamic experiences. As DIT is a short-term form of DBT, dynamic interpersonal therapy benefits those who do not like lengthy psychotherapy. As DIT is focused and more active, a certain person will find this practice useful. SupportRoom is a platform that will last as long as you feel the need to continue therapy, so there is no exact time-frame.

What is DIT useful for?2022-01-06T14:02:28+00:00

DIT is commonly used to treat depression and anxiety. Commonly used to aid emotional and relationship problems.

DIT – How can we help?2022-03-10T15:55:16+00:00

Our online platform offers an in-app journal, a Mood Box tool, and tools to track your progression. There are no appointments to be made after matching with your therapist. You are free to message or voice note your personal therapist when you feel necessary, and your therapist will respond in the provided timeframe. That being said, your progress is up to you. A flexible therapy schedule to suit and support any lifestyle.

What is interpersonal therapy?2022-01-06T14:31:49+00:00

Interpersonal therapy is a short-term psychotherapy that focuses on mending relationship problems, interpersonal issues, psychological symptoms, and treating mood disorders. IPT uses discussion and practical tactics to find the problems within relationships and one’s self. Patterns are found to distinguish healthy and unhealthy habits, thoughts, and emotions. Improve interpersonal functioning through addressing current problems.

How does IPT help with eating disorders?2022-01-06T14:32:07+00:00

As IPT is an evidence-based therapy, it has been practical for mood disorders, including eating disorders. This type of therapy addresses unhealthy habits in relation to personal relationships. IPT is less directive. Instead of focusing on the disorder, this particular therapy focuses on other aspects of life.

Is IPT Therapy effective for depression?2022-01-06T14:32:33+00:00

Depending on the type of depression *one could experience would determine whether IPT is effective enough. Commonly, IPT is for mild cases of depression that could have been caused or triggered by relationship factors.

What is IPT good for?2022-01-06T14:32:52+00:00

Interpersonal therapy is commonly used to treat mood disorders. Just as DIT, IPT can treat relationships issues, but it’s also effective to treat issues around social functioning and reduce distress.

How does mindfulness therapy work?2022-01-06T14:37:34+00:00

Commonly, more *severe types of depression benefit most from mindfulness therapy. Anyone wanting greater well-being will profit from mindfulness therapy as well. Mindfulness therapy helps improve physical, mental, and emotional health. Because of the therapy’s stress-relieving qualities, it can treat a number of physical health problems as well, such as heart disease, improving sleep, lowering blood pressure, reducing chronic pain and more.

Who can benefit from mindfulness therapy?2022-01-06T14:37:53+00:00

Commonly, more sever types of depression benefit most from mindfulness therapy. Anyone wanting a greater well-being will profit from mindfulness therapy as well. Mindfulness therapy helps improve physical, mental, and emotional health. Because of the therapy’s stress relieving qualities, it can treat a number of physical health problems as well such as heart disease, improving sleep, lowering blood pressure, reducing chronic pain and more.

Mindfulness – How can we help?2022-03-10T15:56:00+00:00

The SupportRoom platform offers more than just mind therapy. There are mindfulness appointments to be made after initial sign-up. Use the in-app journal to write down any and all thoughts and experiences.

Communication with your counsellor is possible via SMS, video messages and voice notes, all in-app! Almost as if you’re having a chat with your therapist from the comfort of your home.

Which conditions can SupportRoom help with?2022-03-24T09:33:46+00:00

SupportRoom’s therapists are professionals, with years of experience in a range of therapeutic approaches.

We provide on-demand & on-going support for a wide range of mental health conditions, including

  • Anxiety
  • Addiction
  • Depression
  • Eating Disorders
  • PTSD (Post Traumatic Stress Disorder)

Click here for the full list of conditions we support. If you’re unsure, contact us and we’ll get back to you with advice.

Will I choose my therapist myself?2022-03-24T09:43:04+00:00

Our unique matching process is what makes SupportRoom such a successful platform for our users.

You’ll complete a questionnaire after you’ve signed up that helps us understand your needs; we use this questionnaire to find the most appropriate therapist for you.

We’re careful to find the best match – it’s different from merely picking someone out of a directory.

We understand that the client-therapist relationship is significant, so this matching process is a service we are proud to provide at SupportRoom.

Your therapist is dedicated to you.

Will I always have the same therapist?2022-03-24T09:43:46+00:00

Yes.

Your therapist will work with you throughout your entire SupportRoom journey.

However, you can change your therapists at any time if you choose.

Can I change therapist?2022-01-27T12:46:36+00:00

Because we want you to experience the full therapeutic benefit, we ask you to give your current therapist a chance as it may take some time to get to know him or her. But occasionally, it can happen that someone feels their therapist is not a good fit and we want to make sure that you get the best possible care. Clients can change their therapist twice per month.

Can I use SupportRoom from any location in the world?2022-03-24T09:34:29+00:00

SupportRoom is available from anywhere with an internet connection: Using WiFi or through your mobile phone data connection.

As long as you can get a signal, you can receive support.

How much does therapy cost for individuals?2022-01-07T15:06:10+00:00

SupportRoom starts from £1.50 per day. Unlimited therapy at your fingertips. Subscriptions are charged weekly or monthly. Select a package that works for you.

What happens to personal data?2022-01-07T15:06:02+00:00

SupportRoom takes data privacy seriously. We never sell any data, we never share personal user information with their employer, and all data is aggregated and anonymised. Read our terms of use and privacy policy for more information.

Can I cancel my subscription?2022-03-24T09:30:54+00:00

If you no longer want to continue, you can easily cancel at any time through your account settings. Once you cancel, your account will be marked to not renew. If you cancel before your plan expires, you will still have the remaining time you’ve already paid for.

How does positive psychology therapy work?2022-01-07T15:13:20+00:00

Positive psychology therapy works on forgiveness, gratitude, and humility to break down those negative connotations. Positive psychology works to identify happiness in the small and large moments of life. Build up a resilient mindset to manage the positivity in everyday life.

Who can benefit from positive psychology?2022-01-07T15:13:38+00:00

Positive psychology approaches are beneficial for those who need to reduce depressive symptoms, as well as assisting those who experience anxiety. Positive psychology is intended to help address and improve negative traits within the individual, as well as how one perceives experiences, positive or negative. Psychologists aim to encourage you to accept your past and rediscover your innate sense of optimism and hope for the future.

Positive psychology therapy – How can we help?2022-03-10T15:36:57+00:00

At any point in the day when things may be tougher than normal, open the in-app platform and journal that moment or message your therapist. SupportRoom offers qualified positive psychology counsellors matched to you. Message or voice note your qualified therapist at the best time that suits your schedule and needs.

What is psychoanalytic therapy?2022-01-12T10:48:54+00:00

Psychoanalytic therapy is a form of psychotherapy that uses in-depth talk therapy to bring unconscious thoughts and feelings to the surface. By bringing deeply buried thought and feelings to the surface, people experience consciousness of repressed emotions from childhood. Examining and discussing past traumas allow for an understanding of current symptoms. By encouraging insightful discussion on past traumas, people are able to understand the meaning of their behaviour through association, resistance analysis, and dream and thought interpretations. Then by transferring the knowledge of the past to the present, the conscious becomes clearer.

Difference between psychoanalysis and psychoanalytic therapy?2022-01-12T10:49:17+00:00

Psychoanalytic therapy is not as intense as psychoanalysis. Depending on your needs, you will define which therapy works best for you. The SupportRoom platform offers both therapies online at your convenience.

Psychoanalytic Therapy – How can we help?2022-03-10T15:34:50+00:00

We provide expert psychotherapy in the form of messages, voice notes and videos, with 24/7 access to resources so you can progress at your own pace. With our platform, you can use the Journal tool to write down anything you think or feel. The Mood Box tool can be used to track your mood and progress over time.

What is psychodynamic therapy?2022-01-12T10:57:36+00:00

Psychodynamic therapy focuses on the psychological roots, commonly childhood problems, of any emotional suffering. Through deep discussion with a qualified therapist, one would self-reflect and self-examine their relationship with themselves and how that has affected the present symptoms. The aim is to change those childhood traumas and their effect on present day symptoms. In discovering patterns in behaviour, the in-depth discussion will change those behavioural patterns.

What can psychodynamic therapy help depression & anxiety?2022-01-12T10:58:00+00:00

Because psychodynamic therapy delves into the subconscious and its effects on the present-day symptoms, those who suffer from depression and anxiety benefit from this form of therapy because of its nature. Does psychodynamic therapy really work? Psychodynamic therapy has been proven to be effective for a wide range of mental health symptoms and is especially effective for “medically unexplained” symptoms. The effects of this treatment last long after the completion of therapy.

Does psychodynamic therapy really work?2022-01-12T11:01:46+00:00

Psychodynamic therapy has been proven to be effective for a wide range of mental health symptoms, and especially, effective for “medically unexplained” symptoms. The effects of this treatment last long after the completion of therapy as well.

Is psychodynamic therapy similar to psychodynamic interpersonal therapy?2022-03-17T15:17:21+00:00

Unlike psychoanalytic psychotherapy, psychodynamic interpersonal therapy focuses on treatment to resolve difficulties rather than just understanding trauma. However, psychodynamic interpersonal therapy is similar as it also involves in-depth conversations to identify key triggers and traumas from the past.

Psychodynamic therapy – How can we help?2022-03-10T15:34:54+00:00

SupportRoom offers psychodynamic interpersonal therapy online at your convenience. With in-app messaging and voice notes, talk to your therapist comfortably from anywhere. The psychodynamic interpersonal therapist is uniquely matched to you and your needs.

Who is SupportRoom?2022-01-14T14:37:31+00:00

SupportRoom provides ongoing online therapy via a secure web-based platform, connecting employees suffering from the symptoms of poor mental health with qualified clinical therapists. Clients can communicate with therapists via text- and voice messaging or face-to-face video calls. No appointments. No booking. Just help when it’s needed.

Why is the Talk free?2022-01-14T14:37:47+00:00

Our service offers a new approach to employee support, and we’re keen to share that with as many businesses as possible. There’s no hard sell and no commitment to sign up to ANYTHING after joining a SupportRoom Talk – we just want as many people as possible to find out how we can help.

How do we join the Talk?2022-01-14T14:38:18+00:00

The Talks will run over Zoom. When you contact us to book a place (or places), we’ll send you a link that will take you to the meeting when it starts. Most of us know how to use Zoom these days, but if you need any help, please don’t hesitate to get in touch for help.

Are you going to record the session?2022-01-14T14:38:33+00:00

Yes. We aim to record each of the Talks so that we can share the video with people who can’t make it to the live session.

It’s definitely free, right?2022-01-14T14:39:16+00:00

Absolutely. Yes. There’s no charge and no commitment.

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