SupportRoom Jobs
SDR Manager UK
We are seeking a UK-based Sales Development Representative Manager to lead and scale our SDR team, driving outbound performance and pipeline growth in SupportRoom’s continued global expansion.
About job:
Sales Development Representative Manager
SupportRoom – London (Hybrid)
NB: A minimum of 3 years in Tech SaaS sales and 1 year in SDR leadership is required
The Company
SupportRoom is a workplace support and behavioural transformation platform helping organisations turn real time people insights into lasting change. We combine data, expert interventions, and human support to improve engagement, behaviour, performance, and profit at scale.
The Opportunity
As SupportRoom continues global expansion, we are seeking a highly motivated Sales Development Representative Manager based in the United Kingdom.
You will be responsible for leading and developing our SDR team, scaling outbound prospecting efforts, and ensuring strong pipeline contribution across all KPIs.
This role suits a proactive sales leader with a strong SaaS background, a passion for coaching SDRs, and the ability to build high-performing teams that drive revenue growth.
Responsibilities
● Lead and manage a team of SDRs focused on outbound engagement and lead qualification
● Coach SDRs in cold calling, email outreach, objection handling and sales best practices
● Build data-driven prospecting strategies aligned to revenue targets
● Conduct 1:1 performance coaching and run weekly training sessions
● Collaborate with Sales Leadership to improve conversion rates across the funnel
● Analyze ICPs and target markets to optimize outbound strategy
● Ensure effective CRM usage (HubSpot / Salesforce), reporting accuracy and activity tracking
● Hire, onboard and train new SDRs as the team scales internationally
● Meet or exceed monthly and quarterly qualified opportunity targets
What You Will Have
● +3 years experience in Sales Development or B2B SaaS outbound sales
● Minimum 1 year experience managing or leading an SDR team
● Proven ability to coach, motivate and elevate SDR performance
● Fluent English required (Arabic a plus but not mandatory)
● Strong understanding of outbound sales frameworks and prospecting tactics
● CRM experience (HubSpot or Salesforce) essential
● Highly organized, able to manage priorities in a fast-moving environment
● Data-driven mindset with the ability to analyze metrics and optimize processes
● Leadership mentality, positive, growth-focused, adaptable
Why Join SupportRoom
We operate with a pay-for-performance philosophy and empower high achievers to grow. You will receive a competitive total rewards offering including salary, commission potential and employee wellbeing benefits.
We prioritize wellness and balance, professionally and personally. Our offerings include:
● Access to therapists, coaches and mentors
● Wellness days
● Guided wellness and yoga sessions
● Unlimited therapy access
● Open-door leadership culture
How to Apply
SupportRoom is scaling rapidly – and you could be part of that growth. If you are driven, strategic and excited by the opportunity to shape a global SDR function, apply now and help transform employee wellbeing worldwide.
Sales Development Representative
We are looking for an ambitious Sales Development Representative in London to drive outbound growth by engaging UK decision-makers and building pipeline for PulseIQ and Vipani AI.
About job:
Sales Development Representative (SDR)
SupportRoom – London (4 days office)
About SupportRoom
SupportRoom is building the future of workplace intelligence.
As organisations face increasing challenges around employee behaviour, wellbeing, and workplace risk, leaders need better visibility into what is happening inside their organisations.
SupportRoom develops AI-powered behavioural intelligence platforms that help companies understand their people, identify risk early, and build healthier, higher-performing teams.
Our flagship platforms PulseIQ and Vipani AI provide organisations with powerful insights into employee behaviour, engagement, and workplace risk, enabling leadership teams to make smarter, data-driven decisions.
We work with organisations across the UK, Europe and GCC, helping them improve workplace culture, reduce risk, and build more resilient organisations.
The Opportunity
We are expanding our commercial team in London and are looking for a Sales Development Representative (SDR) to help drive our outbound growth.
As an SDR, you will play a critical role in building pipeline by identifying and engaging with decision-makers across the UK market.
You will introduce PulseIQ and Vipani AI to organisations facing challenges around workplace behaviour, engagement, and organisational risk.
This role is ideal for someone ambitious who wants to develop a career in B2B SaaS sales, outbound strategies, and grow within a fast-scaling company.
Key Responsibilities
- Conduct outbound prospecting through calls, email, and LinkedIn to generate new sales opportunities
- Identify and engage senior decision-makers (HR leaders, People & Culture leaders, Risk leaders, C-Suite)
- Research organisations to understand workplace challenges and identify potential fit for our platforms
- Introduce prospects to PulseIQ and Vipani AI and book qualified meetings for the sales team
- Maintain accurate activity and pipeline tracking using HubSpot CRM
- Work closely with the sales team to execute outbound campaigns and territory strategies
- Consistently meet or exceed monthly targets for meetings booked and pipeline generated
What We’re Looking For
- 2+ years experience in Sales Development, Lead Generation, or Outbound Sales
- Experience selling into European or UK markets
- Strong communication skills and confidence speaking with senior stakeholders
- Experience with cold calling, email outreach and LinkedIn prospecting
- Experience using HubSpot CRM
- Familiarity with outbound tools such as Apollo, Surfe, Aircall or similar
- Strong organisation and time management skills
- Ability to work in a fast-paced office environment and collaborate with a growing team
- Interest in Workplace wellbeing, behavioural data or SaaS solutions
Compensation
Competitive salary – 2000 GBP base salary (negotiable based on experience)
We operate a pay-for-performance culture, rewarding individuals who contribute to pipeline growth and revenue. We pride ourselves on fairness and offer a competitive total reward package made up of salary, incentives and benefits, including the opportunity to enroll in our share matching plan.
Additional benefits include:
- Access to therapists and coaches
- Mentoring programs
- Wellness days
- Group wellbeing sessions
- Yoga sessions
- Access to unlimited therapy
- Open door culture and leadership support
Why Join SupportRoom?
You’ll be joining a company working at the intersection of:
🧠 AI & behavioural intelligence
📊 Workplace data & insights
🌍 International markets (UK, Europe, GCC)
🚀 High-growth technology
If you want to be part of a mission-driven team shaping the future of workplace intelligence, we’d love to hear from you.
How to Apply:
SupportRoom’s future is exciting — and we’re just getting started.
If you’re ambitious, curious, and excited to build a career in SaaS sales, making changes in people’s lives and supporting companies growth – Click apply now!