Is patient progress slower in online therapy?
No! A whole host of studies are demonstrating that messaging therapy can be as effective as traditional therapy for the treatment of the most common emotional and behavioral health issues such as depression, anxiety, substance abuse, stress, PTSD and more.
What are the rules regarding treating people abroad?
There is yet no specific guidelines in the UK on this. BABCP state “It is important that you feel satisfied that you can meet the general guidelines for ethical and best practice even whilst practising remotely. In particular, it is important to consider issues of risk which may arise if you are providing therapy to someone in a country where you don’t know how the healthcare system works or are unable to liaise effectively, e.g. with their GP if necessary.” Risk needs to be assessed at the initial consultation, assessment and intermittently throughout treatment. If you feel someone is not ...
How are therapists verified?
We ensure that every therapist is fully licensed / registered / accredited and in good standing. Therapists who apply are required to provide photo identification, full qualification documentation and further clinical certificates, and written references from other registered practitioners who have worked with them. We then cross-check their registration information with their registering organisation. All therapists are also asked to provide an up-to-date DBS (Disclosure & Barring Service) certificate.
What qualifications do I need to register as a therapist listed with SupportRoom?
We require all therapists to have at least 6 months post qualification clinical experience working as a therapist. We are happy to register therapists with the following professional qualifications, registrations and accreditations: BABCP, BACP, COSRT accreditation. BPS Chartership (with HCPC registration for protected titles). BACP/BPC/HCPC/NCS/UKCP Registration We ask all therapists to email us original copies of the following documents: Professional training certificates. e.g. BABCP accreditation (Full or provisional) A current DBS (Disclosure & Barring Service) or CRB check Current Professional indemnity insurance certificate (minimum coverage £3 million) Photo Identification: Copy of passport or photo driving licence, scanned or a clear ...
Free Support
SupportRoom provides clients with 20 mins of immediate support. Speak with a qualified therapist today.
Are Support Room therapists licensed?
At Support Room we have an extensive, nationwide network of licensed therapists. We do not use interns or therapists who are not fully licensed and still under supervision. All of our therapists have over 3,000 hours of clinical experience. Support Room therapists have additional training in specific approaches to therapy which include Cognitive Behavioral Therapy, Existential-Humanistic, Dialectical Behavioral Therapy, Psychodynamic, Mindfulness and more. We also have a Board of Advisors who include prominent professionals that are experts in the healthcare space and help ensure that our service is effective.
Can I cancel my subscription?
If you no longer want to continue, you can easily cancel at any time through your account settings. Once you cancel, your account will be marked to not renew. If you cancel before your plan expires, you will still have the remaining time you’ve already paid for.
How does SupportRoom workplace solution pricing & payment work?
Our platform comes in two packages: Enterprise 300 employees & SME. These packages differ in terms of price and the features available. Payment is worked out on a price per employee basis, and fees are paid annually in advance. Book a demo and one of our SupportRoom team members can run you through all of this, and find the option that’s right for you.
What happens to personal data?
SupportRoom takes data privacy seriously. We never sell any data, we never share personal user information with their employer, and all data is aggregated and anonymised. Read our terms of use and privacy policy for more information.
What can we expect to see in terms of engagement?
Our members have 5x the engagement of standard workplace health programmes. The combination of personalised on-boarding + services, such workshops, webinars for every organisation and the positive progression that users see results in rapid engagement with our platform.
