Manage people’s expectations
If people expect you to solve their problems & offer expert advice, you should bring more clarity on this. Let them know that you don’t have the ability to carry their emotional burden or magically heal their pain. Set clear expectations about your availability and resources during a certain period of time. For example, if you are particularly busy with work, let them know that you have to keep phone calls shorter or take more time for yourself. Oftentimes, people burden us with their problems because they don’t know how much we can take on. When this happens, we can manage their expectations with clear and compassionate communication.
Don’t pour from an empty cup
Lastly, remember that if you want to be there for someone, you must look after yourself first. Be careful about giving all your energy and attention to your friends while forgetting to nourish yourself with self-care and kindness. Pay attention to when you’re getting tired or frustrated and attend to your own needs before trying to save someone else.
Even if people come to you with urgent or serious situations, do not forget that your own matters are just as important. Do not fall in the trap of neglecting your own life simply because someone’s problem looks more urgent.